By Tyler Lee on 10/24/2013
Filed in Home Page > Cell Phones
We’re not sure why, but it seems That China In particular seems to havebeen Affected badly When it comes to Malfunctioning smartphones and the services When it comes to dealing with them. For example Tim Cook, Apple’s CEO, has in the past apologized to Chinese consumers for the Way They dealt with repair and warranty inquiries For their iPhone, and now it looks like Samsung will be Issuing Their Own apology as well. In a statement released on their website, Samsung was quoted as saying, “We welcome the scrutiny by the media. As a result of management problems, we have brought inconveniences to consumers, and we sacrifice our sincere apologies. “
The phones in question are the Samsung Galaxy S3 and the Galaxy Note 2, both of whichhave apparently been rather problematic for customers in China, with reports That both devices crash up to 30 times a day! Crashing once or twice on a daily basis is alreadycreated unacceptable so we can only imagine the frustration That These users are having When it crashes 30 times. In any case the South Korean tech giant has Announced That They will be offering Affected customers repair for either device free of charge, and will refund Those Who havealready paid for repairs, and worst case scenario, will sacrifice a full replacement for devices That are still having issues after multiple repairs.
RELATED
BlackBerry OS 2.10 Firmware Update Schedule Announced Plants Vs. Zombies 2 For Android Released Worldwide Nokia Asha 500, 502 And 503 Detailed Design Samsung Galaxy S4 Hits 40 Million Units Sold Worldwide John Sculley Could Be A Potential Bidder For BlackBerry Follow: Galaxy Note 2, Galaxy S3, Samsung, Seen at: thenextweb
No comments:
Post a Comment