For a device That needs to be recharged after a few hours of use, it is always Considered a big problem if it refuses to charge all of the sudden. We have received SEVERAL emails from our readers, and owners of the Samsung Galaxy Note 2, who reported They have encountered related problems. Based on our research, the Following are the possible causes.
Possible Causes
Troubleshooting
Here is a procedure thatcould help you identify what the problem is and how to fix it.
Step 1: Confirm thatyour Galaxy Note 2 is not charging . There are times When technology just fails for no apparent reason, to Eliminate Possibility this, reboot your phone first then plug the charger again to see if it’s not really charging. There were reports from owners who said a reboot fixed Their charging problems.
Step 2: Confirm you’re using the original charger . Chargers That comewith different Samsung devices have different ratings and amperage. Thus, it is imperative you check if the charger you’re using is the original unit to make sure it gives out correct current.
Step 3: Check charger and cable condition . If the charging unit was burnt, you can actually smell it from the outside, so check on it. Run your fingers from one end of the cable to another to feel if there is a breakage. This is how to Physically check the charger, Although you can not really be sure if there are no damages.
Step 4: Check connectors . Pop the back panel of the phone and take the battery out. First, look at the connectors in the battery and check if they’ve been bent or pushed-in. Then look at the connectors in your phone and see if They are bent, broken or pushed out. Lastly, using a clean cloth, clean the connectors to make sure there is no corrosion.
Step 5: Check for liquid damage . Some users reported That slight liquid damage could actually result to no charging problems. Recall if therewere instances thatyour phone was exposed to liquid. Please note that damages caused by water or any liquid are not covered by warranty.
Step 6: Seek tech help . If all else fail, do not hesitate to have an appointment with an Authorized technician to have it checked. For those under contracts, you can always demand a replacement.
Problems with your phone?
Email us at [email protected] and we will help you find solutions. Please be detailed as much as possible so That We will know where to start and how we can help you better. However, we can not guarantee That We could respond to every email we receive.
No comments:
Post a Comment