This is the fourth part of our Samsung Galaxy Note 2 Problems series and hundreds of questions are yet unanswered. Ten questions / problems havebeen Answered in this post and we will continue posting articles like this to support owners who probably do not want to spend hours on the phone talking to a representative who is unwilling to help. In case your problem was not MENTIONED in this post, check out the first three parts of this series.
Samsung Galaxy Note 2: Problems, Questions, Solutions, Fixes [Part 1] [Part 2] [Part 3]
We will do everything to help our readers and we will use all possible media to do that. So, if you have problems, questions, suggestions and clarifications, you can ask us through our Facebook Page, Google Plus Community, subscribe to our newsletter or email us at [ email protected] .
Note 2 will not come on after charging
Problems : Hi, my Note 2 was working fine but I connected it to a charger overnight and in the morning it froze. After I removed the battery and Replaced it the power does not turn on. If I keep the power button pressed then the small red light next to camera flashes for 1 sec and nothing happens. I tried a different battery but no response. Even Showed it to a tech and he said “no issues with the hardware except there is no power coming to the motherboard.” Is direct wire connection from the power source to the board the only solution? – Saj
Answer : If it was the technician who suggested there is a need to hardwire your phone then probably knew what the problem really was. But I think this problem is more than just a software glitch: it must be a hardware problem. And since it’s about the phone not powering up, You should set your focus first on the power sources.
Try to plug your phone to your computer and see if the computer can detect it and That the phone would charge. While connected to the computer, power on the phone normally. If it would not respond, press and hold the Power button. If That does not work either, try booting up to Recovery Mode, press and hold the Volume Up, Home and Power buttons for at least 7 seconds. If any of These procedures do not work, try a different battery and repeat These procedures.
Before you go any further, by the way, try to inspect the receptors in your phone. If one of them is crooked, try fixing That first to make sure each receptor touches the interface of the battery.
But I do not quite understand what you Meant by “direct wire.” If the phone is alreadycreated out of warranty and you have thought of somethingthat could fix or remedy this problem, then it’s worth-doing but at your own risk. I would still recommend you bring the phone to an Authorized Samsung technician to have it checked properly.
Related posts:
Samsung Galaxy Note 2 Slow Charging Problem [How To Fix] Additional Solution to Samsung Galaxy Note 2 Slow Charging Problems
Fring app will not load anymore on Note 2
Problems : Hello dears. I use Fring for VOIP. It used to load very fast on my Samsung Galaxy Note second But for the last 5-6 months, it take ages to load and in 99% cases it gives error message “Fring is unable to load … Report, Cancel, OK.” After 10-15 minutes of wait. This app works fine on Nokia E72 and Google Nexus 7 (2013). I tried the translation of application many times but the result was same.
Note : only this application is giving the trouble out of 160 installed apps. – Ashfaq
Answer : In That timespan, I am pretty sure you have updated your phone to a higher version of Android and if that’s the case, it’s a compatibility issue. When a new version of Android is released by Google developers, app developers would USUALLY adapters and build updates For their apps. Try going to your list of apps in Google Play and see if there’s an available update for Fring. You need to be sure about this so even if there’s no available update, you need to uninstall and reinstall the app. But before you do that, here are some things you need to do:
- Tap Force Close first.
- Tap Clear Cache, then Clear Data.
- Go back to your app drawer and launch Fring. See if it still takes forever to load and return and error at the end. If so, then Proceed with rein-installation of the app.
- Tap Uninstall button.
- Reboot the phone.
- Launch Google Play Store and find Fring.
- Download and install the app.
After doing this procedure and the app still gives you an error, email the developer of the app and make a detailed report. The Mobile May just need some updating.
Turn off auto-correct feature on Note 2
Problems : Hi, I’m running OS 4.3 on my Note 2 and have a problem with the spell checker. It’s auto-correcting words for me That alreadycreated are correct, so I’ll have to go back and fix them. I’ve had this problem with previous Android phones & have gone to the Settings menu and turn off the auto-correct feature. But I can not find it now. Is there a way to turn off the auto-correct and if so, how? Thanks. – Betty
Answer : Actually, you’re not the only one who emailed my about this problem. While the predictive text is a useful feature, I do not know why it’s so messed up nowadays. More often, the words entered are the ones you really do not want to use. There was a time I supposed to type ‘and’ but the word that was entered was ‘anal’. I seldom use the predictive feature now, it can screw you sometimes.
By the way, I’m not sure what keyboard you’re using but try this:
- From the Home screen, tap the Menu key.
- Choose Settings and tap the My Device tab.
- Tap Language & Input, then the Input Methods.
- Inside Keyboards, you’ll see Default and Samsung Keyboard.
- Tap the wheel beside the keyboard’re using.
- Below the Predictive text is Auto Replacement, toured That option off.
If you can not find the setting to turn off predictive feature, try using a different keyboard app if you desperately need to turn it off.
Transfer saved pages from Note 2 to computer
Question : Hi, how do I copy or transfer internet pages saved from my Samsung Galaxy Note 2 to my PC with or without Kies? – Johan
Answer : Just remember the name of the folder or directory where you saved Those pages. Connect your phone to your computer and just copy the folder That contains all your saved pages. In your computer, open the folder and look for a filethat has either. “Html” or “. Htm” extensions and just open it normally. The downside of this is That You need to connect your phone everytime you want to copy saved pages.
There is an easy way to do it especiallywhen you use Firefox on your Note second All you need to do is sync the Firefox application on your phone to the Firefox on your computer and you can view the pages or sites on your PC without connecting your phone via a cable.
In case you’re using Google Chrome on your PC, you can use overpriced Android2Cloud app. It is a free app from the Play Store and let’s you share pages from your Note 2 to your PC wirelessly. You just need to install this 2Cloud extension on Google Chrome on your PC. Please leave every setting on default.
Once the extension has been installed, launch the Play Store on your phone and search for 2Cloud app and install it. When browsing and you want to transfer the page you’re viewing, you just need to pop your share menu, tap Share Page and share via android2cloud. This will transfer the page to Google Chrome on your computer.
Alternatively, you use bookmarklets imports apps-there’s a bunch of free ones on the Play Store.
Make Wi-Fi primary connection on Note 2
Problems : First, thank you for your column it has be enjoyable to read and I have learned a lot. My current problem with my Note 2 ice, since the 4.3 update. Going from cellular mobile data network (4G/LTE) AT & T to WiFi. Before 4.3 update, all I had to do was turn on my WiFi and the Note 2 would change over to WiFi from mobile data network. The 4G/LTE emblem on top notification bar would change over to the WiFi badge. After 4.3, the only way I can connect to the wifi is to go to setting, then other networks, then turn off mobile data network, then go back and turn on the wifi and it would connect instantly. So THAT about the extents of my problems from the 4.3 update. Any suggestions or fixes you May have would certainly be appreciated! Thanks again. – Don
Answer : There must be one setting that was messed up. To make your Note 2 connect to your WiFi network When it’s turned on, here’s what you need to do:
- From the Home screen, tap the Menu key.
- Tap Settings, then the Connections tab.
- If Necessary turn the WiFi on first, then tap WiFi.
- Tap the Menu key, then choose Advanced.
- Check the box beside ‘Auto network switch.’
I hope this helps your problem.
Related posts:
How to Fix Mobile Data problems on Samsung Galaxy Note 2 How To Fix A Galaxy Note 2 WiFi Auto Connect Problems Troubleshooting Five Signal Problems on Samsung Galaxy Note 2 – PART 1 of 2
No ringtone for some contacts on Note 2
Problems : Howdy, love the Note 2 Q & A articles! Between my friends and I, we have 4 Note 2s. One of them seems to have randomly stopped doing text ringtones for only some contacts but not others. None of the contacts have special tones. They are all the standard whistle. We found a workaround at first by using a 3rd party text program but even with That its started back up again. The Amount of texts in the log seems to have no bearing on the random contacts its picked. I am at a loss at this point. Any ideas what could cause this? (No rooting no massive altering apps installed. Running AT & T newest update). Thanks for any help! – Riggs
Answer : I would Assume at this point That you have checked all the settings were correct, the volume of the phone was set to an audible level and That the phone was set to emit sound When a text message is received. So, the first thing I would look into if this were my phone is the messaging app. You said you alreadycreated used a 3rd party text app to remedy the issue but the problem still persists. For now, try to uninstall That app and focus on the stock app. Go to the Messaging app manager, force close the app and clear its cache and data. You May lose your settings and some of your datawhen you do this but it’s worth it.
If
Such procedure will not solve the problem, we have to other choice but to bring the phone back to its original or default settings and if there’s an available firmware upgrade available, you wouldhave to download and install it to update your phone.
Font not supported on Note 2
Problems : Recently I have updated 4.3 on my Note 2 via WiFi. In Could not Change My language font after updating. So I down load again my Font App. When I choose to use That font style THE FOLLOWING message Appear. “This font is not supported. Contact the font provider. Uninstall this font. “This was not happened in my previous version. Can you help? Regards.
NB The font I want to use ice (zawgyi one flip font), Burmese language font. – Thet
Answer : You’re not the only having this problem. It seems like Android 4.3 does not support many of the custom fonts That can be downloaded and installed free on the Note second We really can not do anything about this issue as it is up to the developer of the font to adapt to the evolution of Android and release updates. But have you tried iFont
SIM card unmounts automatically on Note 2
Problems : I have had my note 2 for about a month. Bought new and updated to 4.3 then I rooted it. Now Whenever the battery gets low my SIM card unmounts and it has trouble charging and Unless I turn it off for 20 to 30 minutes it will reboot until I remove the battery. Is this fixable? Thank you!
Answer : I am overpriced guilty of rooting my smartphone even if They were one-day old. I’m sure if the problem is Because of the rooting but you have not MENTIONED any significant procedures except for the 4.3 update and rooting. So, the first thing I would have to ask you to do is to unroot your phone and see if That solves the problem. After all, rooting would take just a few minutes to do.
If unrooting does not solve the issue, try doing a factory reset just to bring the phone back to its original settings. As to the unmounting of the SIM card, I am sure the weak flow of electric current causes it.
When the phone boots up, there is a series of services the phone needs to run first before reading the SIM card & When it’s about to shut off due to deficiency battery, SIM card and network services are Among the first ones That would be shut off Because they eat up battery more than any other services.
Note 2 problems while playing music
Problems : Hi Droid Guy. I have a problem with my Galaxy Note 2 since I upgraded to 4.3 when i play music sometime tracks sometimes sound like a scratching disk playing and the music player in terms of sending music files is just a mission because i have to then search music folders to find the correct album where else the older version was userfriendly Because You could just send them from the music player. Any suggestions Regarding this?
Answer : Sounds like it’s a compatibility issue between the stock music app and the new version of Android. It could be a few overpriced corrupt data, so to start troubleshooting, go to the Application Manager and find Music. Force close the app and clear both its cache and data. Launch the app again and check if the problem still persists.
If clearing the cache and data will not work, boot the phone to recovery mode and wipe the cache partition and then reboot the phone. This procedure will clear all cached data store in your phone’s memory but do not worry, the caches of the apps will be created once you launch each one of them.
In case the second procedure does not work either, you must Consider performing a factory reset to bring the phone back to its original settings. Also, try to listen care fully if the scratches happen only at a certainkind period of time Because The music track May be the one with the issue and not your phone.
Note 2 android.process.acore has stopped
Problems : I am having issues with my phone. The message “Unfortunately, the process android.process.acore has stopped.” Keeps popping up on my screen and it will not go away. I click “ok” but it keeps re-popping up and will not stop. I can no longer use my phone for its intended purpose. Please help! – Zack
Answer : The question is, what happened to the phone before this error message started to pop up and bug you? The error message is telling you That the core Process That makes Android run on your phone has stopped working. Consequently, you can not use your phone Because the operating system can not run. This issue is equivalent to the ‘Boot Failure’ error message on your computer.
If you installed a third-party firmware or custom ROM on your phone, this message means the installation was corrupt or not completed. Flash the firmware again and see if this problem would be fixed. You also need to double-check That the integrity of the package you downloaded was intact, otherwise, some file May have been missing.
Moreover, there could be a third-party app That Caused this error. Boot to safe mode and remember the apps you recently installed. Disable them one by one and you May need to uninstall the app that’s problematic.
Lastly, if all else fails, perform a factory reset to bring the phone back to its original settings.
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